GlowWave Services
Privacy Policy
Effective date: August 6, 2026
GlowWave Services respects your privacy. This Privacy Policy explains how we collect, use, share and protect information when you visit glowwaveservices.com, request a quote, call us or contact us through WhatsApp.
1. Information We Collect
Information You Provide
When you request a quote or contact us, you may provide:
- Your name and telephone number
- The service you are interested in
- Property, vehicle or project details
- Location, scheduling preferences or requested dates
- Any other information included in your message
Information Collected Automatically
When you use our website, technical and usage information may be collected automatically, including pages viewed, links clicked, approximate location, browser type, device type, operating system, referring website and session information.
2. Google Analytics
We use Google Analytics 4 to understand how visitors find and use our website. Google Analytics may use cookies or similar technologies to distinguish users and sessions and to collect website interaction data.
We use Analytics to measure page visits, engagement, telephone clicks, WhatsApp clicks and quote-form activity. We do not intentionally send names, telephone numbers or message contents to Google Analytics.
You may control or delete cookies through your browser settings and use Google's Analytics opt-out tools where available.
3. How We Use Information
- Respond to questions and quote requests
- Contact you about requested services
- Schedule, provide and follow up on services
- Improve the website and customer experience
- Maintain security and prevent misuse
- Keep appropriate business records
- Comply with legal obligations and protect our rights
4. Quote Forms and WhatsApp
Our quote form may prepare a message and open WhatsApp so you can contact GlowWave Services. If you continue through WhatsApp, your information is also processed by WhatsApp and its affiliated companies under their own privacy policies and terms.
Do not submit financial account information, government identification numbers, medical information or other highly sensitive information through our website or WhatsApp.
5. Service Providers
We may use service providers to operate and support the business, including:
- Google Analytics for website measurement
- Cloudflare for website hosting, delivery and security
- WhatsApp for customer communications initiated through WhatsApp
- Email and other business communication providers
6. When Information May Be Shared
We may share information with service providers that help operate the business, when necessary to provide a requested service, to comply with law, respond to lawful requests, protect safety or rights, or as part of a business transfer. We do not sell personal information.
7. Data Retention
We retain information only for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, enforce agreements and comply with legal requirements.
8. Data Security
We use reasonable administrative and technical measures intended to protect information. However, no website, electronic communication or storage system can be guaranteed to be completely secure.
9. Your Choices
You may choose not to provide information through the website and contact us by telephone instead. You may adjust browser settings to limit or delete cookies. You may also ask us to update or delete information you previously provided, subject to legal and legitimate business-record requirements.
10. Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
11. Third-Party Links and Services
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies.
12. Changes to This Policy
We may update this Privacy Policy when our services, website practices or legal obligations change. The effective date above will show when it was last updated.